Legal Information

In accordance with the provisions of articles 6-III and 19 of Law No. 2004-575 of 21 June 2004 for Confidence in the Digital Economy (Loi pour la Confiance dans l’Économie Numérique, "LCEN"), the following legal notice is hereby brought to the attention of the users and visitors of the website lysible.com and the application app.lysible.com.

The website lysible.com and the application app.lysible.com (together referred to as "Lysible") are published by:

First and last name: Isaac SIKORSKI
Status: Sole proprietor (Entrepreneur individuel)
Trade name: LYSIBLE
SIRET: 838 224 442 00049
Intra-Community VAT number: FR 39 838 224 442
Registered office: 58 Rue de Monceau, 75008 Paris, France
Email address: contact@lysible.com
Publication director: Isaac SIKORSKI

Website (lysible.com)
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Host: Webflow, Inc.
Address: 398 11th Street, 2nd Floor, San Francisco, CA 94103, United States
Website: https://webflow.com
Registrar and DNS: OVH SAS
Address: 2 Rue Kellermann, 59100 Roubaix, France
Trade Register (RCS): Lille Métropole 424 761 419 00045
Website: https://www.ovhcloud.com


Application (app.lysible.com)
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Host: Netlify, Inc. Address: 44 Montgomery Street, Suite 300, San Francisco, CA 94104, United States
Website: https://www.netlify.com


Database

Host: Supabase, Inc.
Data location: AWS eu-west servers (European Union)
Website: https://supabase.com

Lysible is a SaaS (Software as a Service) platform for web marketing data analysis, designed for professionals. It centralizes and makes readable data from Google Analytics 4, Google Search Console, Google Ads, as well as technical audits (Lighthouse, screenshots, technical scraping). The application includes an intelligent assistant called "Lysa," powered by Google’s Gemini artificial intelligence, providing personalized analyses and recommendations.

All content present on Lysible, including text, graphics, logos, icons, images, software, source code, database, algorithms, user interface and overall structure, is protected under the provisions of the French Intellectual Property Code (articles L.111-1 et seq., L.341-1 et seq.) and belongs exclusively to Isaac SIKORSKI, unless otherwise stated.
The name "LYSIBLE," the associated logo and the character "Lysa" are original creations belonging to Isaac SIKORSKI. Any reproduction, representation, modification, publication or adaptation, in whole or in part, by any means whatsoever, without the prior written authorization of the Publisher, is prohibited and would constitute an infringement punishable under articles L.335-2 et seq. of the French Intellectual Property Code.

Personal data collected on Lysible is processed in accordance with Regulation (EU) 2016/679 of 27 April 2016 (the General Data Protection Regulation, "GDPR") and the amended Law No. 78-17 of 6 January 1978 on information technology, data files and civil liberties (the French Data Protection Act, Loi Informatique et Libertés). The terms of this processing are set out in detail in the Privacy Policy, available at lysible.com/politique-de-confidentialite.

The website lysible.com uses cookies and trackers under the conditions described in the Privacy Policy. In accordance with article 82 of the French Data Protection Act (Loi Informatique et Libertés) and the guidelines of the CNIL (the French data protection authority) dated 17 September 2020, user consent is obtained prior to placing any non-essential cookies, via a cookie management banner.

The Publisher strives to ensure the accuracy of the information published on Lysible but cannot be held liable for any omissions, inaccuracies or failures to update such information, whether caused by the Publisher or by third parties. The analyses, reports, scores (in particular the Lysible Index) and recommendations generated by the Platform, including those produced by the Lysa assistant, are provided for purely indicative purposes. They do not, under any circumstances, constitute professional advice and cannot engage the Publisher’s liability. The User remains solely responsible for deciding what action to take based on this information. Lysible contains hyperlinks to third-party websites. The Publisher has no control over the content of these websites and disclaims all liability regarding their content.

Although Lysible is intended for professionals, in accordance with articles L.612-1 and R.612-1 of the French Consumer Code, any consumer has the right to use a consumer mediator free of charge in order to seek an amicable resolution of a dispute.

The competent mediator is:
Mediator: Médiation de la consommation, AME (Association des Médiateurs Européens)
Website: https://www.mediateur-ame.fr

The consumer may refer the matter to the mediator within one (1) year of their written complaint sent to contact@lysible.com having received no satisfactory response within two (2) months. European online dispute resolution (ODR) platform: https://ec.europa.eu/consumers/odr

This legal notice is governed by French law. In the event of a dispute, and after an attempt at amicable resolution, the French courts shall have exclusive jurisdiction.

Identity: Isaac SIKORSKI, Sole Proprietor
Trade name: LYSIBLE
SIRET: 838 224 442 00049
Registered office: 58 Rue de Monceau, 75008 Paris, France
DPO contact: dpo@lysible.com

In the absence of a mandatory requirement to appoint a Data Protection Officer (the Publisher not falling within the cases set out in article 37 of the GDPR), the data controller is the point of contact for any request relating to personal data.

Identification and account data
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When creating an account: last name, first name, professional email address, company name (optional), password (stored in hashed and salted form, never in plain text).
This data is necessary for the performance of the contract and the creation of the user account.


Billing data

Billing address, VAT number (where applicable). Payment card data is collected and processed exclusively by Stripe, Inc., a PCI-DSS Level 1 certified provider. Lysible never collects, stores or has access to payment card numbers, expiration dates or security codes.


Connection and technical data

IP address, browser type and version, operating system, date and time of connection, pages viewed within the application, session duration, session identifiers. This data is collected automatically for security purposes, anomaly detection and service improvement. It is retained in accordance with the obligation set out in article 6-II of the LCEN. 2.4
Platform usage data: features used, reports viewed, interactions with the Lysa assistant (questions asked, recommendations received), configuration preferences (language, theme, alerts), websites connected to the Platform.


Data from connected Google services

When the User authorizes Lysible to access their Google accounts via the OAuth 2.0 protocol, the Platform accesses the following data on a read-only basis: Google Analytics 4: traffic statistics (sessions, users, page views, bounce rate, traffic sources, aggregated geographic data, device data). Google Search Console: search performance (impressions, clicks, average positions, queries, indexed pages, crawl errors). Google Ads: advertising campaign data (impressions, clicks, costs, conversions, ROAS). Lysible accesses exclusively the following scopes:
• https://www.googleapis.com/auth/analytics.readonly
• https://www.googleapis.com/auth/webmasters.readonly
• https://www.googleapis.com/auth/adwords.readonly

Lysible never accesses Gmail, Google Drive, Google Contacts or any other service of the User’s Google account. The data imported is aggregated data provided by the Google APIs; Lysible does not access personally identifiable data about the visitors to the User’s website. The User may revoke Lysible’s access to their Google accounts at any time from the security settings of their Google account.


Data from technical audits

Lysible performs automated technical audits on the websites connected by the User. These audits include:
• A technical scan of the website (analysis of the HTML code, meta tags, page structure, load times, redirects, internal and external links).
• Automated screenshots of the site’s pages.
• A Lighthouse audit (performance, accessibility, best practices and SEO scores).

These operations are carried out exclusively on websites owned by the User or on which the User holds administration rights. The User warrants that they hold these rights.


Data processed by the artificial intelligence (Lysa)

The Lysa assistant uses Google’s Gemini API to analyze the User’s data and formulate recommendations. The data transmitted to the Gemini API is:
• The User’s aggregated website analytics data (statistics, metrics, scores).
• The questions and instructions entered by the User in the Lysa interface.

In accordance with the Gemini API terms of use, Google does not use the data transmitted via the API to train its models. The data is processed to generate a response and is then deleted in accordance with Google Cloud’s retention policy.


Browsing data on the showcase website

On the website lysible.com, browsing data is collected via analytics cookies (subject to user consent): pages visited, visit duration, traffic source, device type, approximate geographic location.

Performance of the contract (article 6.1.b of the GDPR): Creation and management of the user account, provision of the Lysible service (importing, processing and displaying analytics data), operation of the Lysa assistant, generation of reports and alerts, billing and subscription management, technical support.

Legitimate interest of the Publisher (article 6.1.f of the GDPR): Improvement and optimization of the service (usage analysis in aggregated and anonymized form), detection and prevention of fraud, anomalies and security breaches, communication regarding updates and new features of the service (excluding commercial prospecting for third-party services).

Consent (article 6.1.a of the GDPR): Placement of non-essential cookies on the showcase website lysible.com, sending of newsletters and marketing communications (explicit opt-in with the option to unsubscribe at any time).

Legal obligation (article 6.1.c of the GDPR): Retention of invoices and transaction data for ten (10) years in accordance with article L.123-22 of the French Commercial Code and article 286-I of the French General Tax Code. Retention of connection data (logs) for twelve (12) months in accordance with article 6-II of the LCEN and Decree No. 2011-219 of 25 February 2011.

Personal data is accessible to Isaac SIKORSKI, in his capacity as data controller and sole administrator of the Platform.

The following data processors process data on behalf of Lysible, under documented instructions:

Supabase, Inc. (San Francisco, USA): Hosting of the database (user accounts, imported analytics data). Data hosted on AWS servers located in the European Union (eu-west region). Supabase is GDPR-compliant and has Standard Contractual Clauses (SCCs) in place.

Stripe, Inc. (San Francisco, USA): Processing of card payments. Stripe is PCI-DSS Level 1 certified, GDPR-compliant, and adheres to the EU-U.S. Data Privacy Framework (DPF). Stripe does not transmit any banking data to Lysible.

Netlify, Inc. (San Francisco, USA): Hosting of the application app.lysible.com. Netlify adheres to the EU-U.S. Data Privacy Framework (DPF) and has SCCs in place.

Webflow, Inc. (San Francisco, USA): Hosting of the showcase website lysible.com. Webflow has SCCs in place for transfers outside the EU. OVH SAS (Roubaix, France): Domain name and DNS management. Data hosted in France.

Google LLC (Mountain View, USA): Provider of the Google Analytics 4, Search Console and Ads APIs (read-only access to the Client’s data, upon OAuth 2.0 authorization). Provider of the Gemini API for the Lysa assistant. Google adheres to the EU-U.S. Data Privacy Framework (DPF) and has SCCs in place.

Lysible never sells, rents, assigns or discloses its users’ personal data to third parties for commercial, advertising or profiling purposes. Lysible does not share a User’s Client Data with other Users of the Platform. Each User only has access to their own data.

Certain data processors are located in the United States (Stripe, Netlify, Webflow, Google). In accordance with articles 44 to 49 of the GDPR, these transfers are governed by:
• The EU-U.S. Data Privacy Framework (DPF), an adequacy decision of the European Commission dated 10 July 2023, for certified companies.
• The Standard Contractual Clauses (SCCs) adopted by the European Commission (Implementing Decision 2021/914 of 4 June 2021) for data processors not certified under the DPF.

Regarding the Supabase database: although Supabase, Inc. is a U.S. company, Lysible’s data is hosted on AWS servers located in the European Union (eu-west region), so that the data does not leave EU territory in the course of hosting.

The Publisher undertakes to regularly verify that each data processor maintains an adequate level of protection and to take the necessary measures in the event that a transfer mechanism is invalidated.

User account data: retained for the entire duration of the contractual relationship (active subscription or active free Explorer account), then for three (3) years after the last login, unless the User requests deletion. Imported analytics data (Google Analytics, Search Console, Ads, technical audits): retained for the duration of the active subscription. In the event of a switch to the free Explorer plan, data is retained within the limits of that plan’s features. In the event of account deletion, data is erased within a maximum of thirty (30) days. Billing data: retained for ten (10) years from the closing of the relevant accounting year, in accordance with article L.123-22 of the French Commercial Code and article 286-I of the French General Tax Code. Connection data (logs): retained for twelve (12) months in accordance with article 6-II of the LCEN. Cookies: retained for a maximum of thirteen (13) months from the date of placement, in accordance with the recommendations of the CNIL (deliberation No. 2020-091 of 17 September 2020). Consent to cookies is renewed every thirteen (13) months. Interactions with Lysa: conversations with the Lysa assistant are retained for the duration of the subscription to ensure continuity of service. They are deleted within thirty (30) days of account deletion.

Strictly necessary cookies (exempt from consent)

These cookies are essential to the operation of the Platform and cannot be disabled:
• Session and authentication cookies (maintaining the user’s connection).
• Security cookies (CSRF prevention, intrusion detection).
• Technical preference cookies (language, display theme).
• A cookie that remembers the user’s cookie choice.7.2 Analytics cookies (subject to consent).

These cookies make it possible to measure the audience of the showcase website lysible.com and to understand how visitors interact with the site. They are only placed after the user’s explicit consent has been obtained via the cookie management banner.


Managing preferences

Users may change their cookie preferences at any time:
• Via the "Manage cookies" link available in the footer of the website lysible.com.
• By configuring their browser settings (deleting or blocking cookies).

Refusing analytics cookies does not prevent the use of the website or the application.

In accordance with articles 15 to 22 of the GDPR and articles 48 to 56 of the Loi Informatique et Libertés (the French Data Protection Act), any person whose data is processed by Lysible has the following rights:
Right of access (article 15 of the GDPR): to obtain confirmation that data concerning you is being processed and to receive a copy of it in a readable format.
Right to rectification (article 16): to have inaccurate data corrected or incomplete data completed.
Right to erasure (article 17): to obtain the deletion of your data, subject to legal retention obligations (in particular tax and accounting obligations).
Right to restriction of processing (article 18): to obtain the restriction of processing in the cases provided for by the GDPR (contesting accuracy, unlawful processing, etc.).
Right to data portability (article 20): to receive the data you have provided in a structured, commonly used and machine-readable format (CSV, JSON).
Right to object (article 21): to object to processing based on legitimate interest, for reasons relating to your particular situation. You may object to commercial prospecting at any time.
Right to withdraw consent: to withdraw your consent at any time for processing based on it, without affecting the lawfulness of processing carried out before the withdrawal.
Right to establish post-mortem directives: to set directives regarding the fate of your data after your death (article 85 of the Loi Informatique et Libertés).

To exercise your rights, please send your request, together with a copy of proof of identity, to:
Email: dpo@lysible.com
Postal mail: LYSIBLE, 58 Rue de Monceau, 75008 Paris

Lysible undertakes to respond within a maximum of thirty (30) days of receiving the request. This period may be extended by two (2) months in the event of complexity or a high volume of requests, with the User being informed accordingly. If you encounter any difficulty in exercising your rights, you may lodge a complaint with the CNIL (the French data protection authority):
CNIL: 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07
Website: https://www.cnil.fr

Lysible implements the following technical and organizational measures, in accordance with article 32 of the GDPR:
• Encryption of all communications via HTTPS/TLS (SSL certificate across all subdomains).
• Hashing and salting of passwords (bcrypt algorithm).
• OAuth 2.0 authentication for connecting to Google services (Lysible never stores the User’s Google credentials, only encrypted access tokens).
• Strict separation of data between Users (multi-tenant architecture with logical isolation).
• Payments processed entirely by Stripe (PCI-DSS Level 1 certified); no banking data passes through Lysible’s servers.
• Regular database backups with encryption at rest.
• Infrastructure access restricted to the data controller alone.

In the event of a personal data breach, Lysible will notify the CNIL within 72 hours in accordance with article 33 of the GDPR, and will inform the data subjects if the breach is likely to result in a high risk to their rights and freedoms (article 34 of the GDPR).

Lysible reserves the right to amend this Privacy Policy. In the event of a substantial change affecting Users’ rights, Users will be informed by email and by notification within the application at least fifteen (15) days before it takes effect. The update date appears at the top of this document. Minor changes (corrections, clarifications, the addition of data processors offering equivalent guarantees) take effect as soon as they are published on the website.

The terms below, when used with a capital letter in these Terms, have the following meaning:

"Platform": the web application accessible at app.lysible.com and the website lysible.com, together with all associated services, features and content.

"User" or "Client": any individual or legal entity that has created an account on the Platform. The User represents that they are acting in the course of their professional activity (B2B).

"Lysa": the intelligent assistant built into the Platform, powered by Google’s Gemini artificial intelligence, providing personalized analyses, recommendations and action plans.

"Lysible Index": the composite health score of the User’s website, calculated by the Platform based on criteria of technical performance, SEO authority and conversion effectiveness.

"Client Data": the analytics data from the User’s Google accounts (GA4, Search Console, Ads) and technical audits (Lighthouse, scraping, screenshots), imported into and processed within the Platform.

"Lysible Badge": the graphic element that a User on the free Explorer plan agrees to display in the footer of their website in exchange for free access to the Platform.

These Terms of Use set out the terms and conditions for accessing and using the Lysible Platform. They are supplemented by the Privacy Policy and the Legal Notice, which form an integral part of them.

3.1 Registration requirements

Access to Lysible is reserved for professionals (individuals or legal entities acting in the course of their professional activity). By creating an account, the User represents and warrants that they:
• Are an adult individual or a duly authorized representative of a legal entity.
• Are acting in a professional capacity and not as a consumer within the meaning of the French Consumer Code.
• Provide accurate, complete and up-to-date information, and undertake to keep it up to date.
• Hold the rights and authorizations necessary to connect Google accounts and websites to the Platform.


3.2 Login credentials and account security

The User is solely responsible for keeping their login credentials (email address and password) confidential. Any login or action carried out from their account is deemed to have been performed by the User themselves. In the event of loss, theft or unauthorized use of their credentials, the User must inform Lysible without delay at contact@lysible.com. Lysible will then temporarily block the account as soon as reasonably possible.


3.3 Connecting to Google services (OAuth 2.0)

Lysible accesses the User’s analytics data via Google’s official APIs, using the OAuth 2.0 protocol.

The User expressly authorizes this read-only access, limited to the following scopes:
• analytics.readonly (Google Analytics 4)
• webmasters.readonly (Google Search Console)
• adwords.readonly (Google Ads)

The User may revoke this authorization at any time from the settings of their Google account (https://myaccount.google.com/permissions) or from the Platform’s settings. Lysible never stores the User’s Google credentials (username and password). Only the OAuth access and refresh tokens are stored, in encrypted form. The User remains responsible for complying with Google’s Terms of Service for their own accounts. Lysible cannot be held liable for any suspension, modification or interruption of the Google APIs.

Features

Lysible offers the following features (non-exhaustive list, subject to change):
• Centralization and visualization of Google Analytics 4, Search Console and Google Ads data in a single dashboard.
• Automated technical audits: website scraping, screenshots, Lighthouse audit (performance, accessibility, SEO, best practices).
• Calculation of the Lysible Index: a composite score evaluating the health of the website (technical performance, SEO authority, conversion effectiveness).
• Lysa assistant: intelligent AI analysis (Google’s Gemini), personalized recommendations, improvement plans.
• Generation of reports, alerts and progress tracking.


Service levels

Lysible is provided as a SaaS, accessible via a web browser. The Publisher strives to ensure the Platform’s availability 24 hours a day, 7 days a week, subject to maintenance operations (scheduled or emergency) and cases of force majeure. Lysible does not guarantee a specific availability rate (SLA) unless otherwise provided for in an Enterprise contract.


Limitations

The analyses, reports, scores (in particular the Lysible Index) and recommendations generated by the Platform, including those formulated by the Lysa assistant, are provided for purely informational and indicative purposes. They do not, under any circumstances, constitute professional advice in digital marketing, organic or paid search, business strategy, web development or any other field. The User remains solely responsible for deciding what action to take based on this information and bears full responsibility for their decisions. The quality and relevance of the analyses depend directly on the quality and completeness of the data provided by the Google APIs and by the User’s website. Lysible cannot guarantee the absolute accuracy of the results.

The User undertakes to:
• Use Lysible in accordance with its professional purpose and these Terms.
• Only connect websites and Google accounts that they own or for which they hold written authorization from the owner.
• Not attempt to gain unauthorized access to Lysible’s systems, servers, networks or databases.
• Not reproduce, copy, decompile, disassemble, modify, sell, resell, sublicense or commercially exploit all or part of the service, the source code or the algorithms.
• Not use bots, scrapers, crawlers or any automated process to extract data from the Platform.
• Not share their access, credentials or OAuth tokens with unauthorized third parties.
• Not use Lysible for unlawful or fraudulent purposes or in a manner that infringes the rights of third parties.
• Promptly report any security vulnerability, bug or abnormal use of which they become aware.

Publisher’s rights

All elements making up the Platform (software, source code, algorithms, data models, user interface, design, text, documentation, the LYSIBLE trademark, logo, and the Lysa character) are and remain the exclusive property of the Publisher. They are protected by French and international intellectual property laws. The User is granted a personal, non-exclusive, non-assignable, non-transferable and non-sublicensable right to use the Platform, for the duration of their subscription and within the limits of the features of the plan subscribed to.


User’s rights over their data

Client Data remains the exclusive property of the User. Lysible claims no intellectual property rights over this data.
The Publisher shall not use Client Data for any purpose other than providing the service, except in strictly aggregated and anonymized form (such that no individual data can be reconstructed) for the purposes of improving and benchmarking the service.

A User on the free Explorer plan undertakes to display the Lysible Badge (provided by the Publisher) in the footer of every page of their website connected to the Platform, in a visible and clickable manner, with a link pointing to lysible.com.
The Badge must not be modified, distorted, resized below the minimum size set by the Publisher, or hidden by other elements on the page. Removing the Badge without subscribing to a paid plan constitutes a breach of these Terms and may result in suspension of access to the Platform after a formal notice has remained without effect for seven (7) days. The Publisher reserves the right to verify the presence of the Badge on the User’s website through periodic automated checks.

Publisher’s liability

The Publisher is bound by a best-efforts obligation (obligation de moyens) in providing the service. The Publisher undertakes to use reasonable means to ensure the proper functioning and security of the Platform. The Publisher cannot be held liable for:
• Interruptions, malfunctions or unavailability of third-party APIs (Google Analytics, Search Console, Google Ads, Gemini, Stripe) over which it has no control.
• The accuracy, completeness or relevance of the data provided by the Google APIs or by the User’s website.
• Decisions made by the User based on the analyses and recommendations of the Platform or of Lysa.
• Damage resulting from use of the Platform that does not comply with these Terms.
• Indirect damage, including without limitation: loss of revenue, loss of profits, loss of data, loss of business opportunity, reputational harm, or non-material damage.


Liability cap

Where the Publisher’s liability is established, the total amount of damages is capped at the amount actually paid by the User during the twelve (12) months preceding the event giving rise to the damage, or at one hundred (100) euros if the User is on the free Explorer plan. This limitation does not apply in the event of fraud, gross negligence or bodily injury.


User’s liability

The User is responsible for their use of the Platform and for the lawfulness of the data and websites they connect to it. The User shall indemnify the Publisher against any third-party claim resulting from their use of the Platform.

Available plans

Lysible offers the following plans:

Explorer plan (free): limited access to the Platform’s basic features, in exchange for the mandatory display of the Lysible Badge in the footer of the User’s website (see article 7). This plan becomes available after the trial period if the User does not subscribe to a paid plan.

Analyst plan: €89 excluding VAT per month (i.e. €106.80 including VAT at the current 20% VAT rate). Access to all of the Platform’s standard features.

Performance plan: €149 excluding VAT per month (i.e. €178.80 including VAT at the current 20% VAT rate). Access to all of the Platform’s advanced features.

Enterprise plan: custom pricing based on the Client’s specific needs. The terms of the Enterprise plan are set out in a separate contract.

The full details of the features included in each plan are described on the page lysible.com/tarifs.


Annual subscription

The User may opt for an annual subscription, benefiting from a ten percent (10%) discount on the monthly rate. Payment is then made in a single installment for the entire year, at the time of subscription.

Annual Analyst plan: €89 × 12 × 0.90 = €961.20 excluding VAT per year (i.e. €80.10 excluding VAT/month).
Annual Performance plan: €149 × 12 × 0.90 = €1,609.20 excluding VAT per year (i.e. €134.10 excluding VAT/month).


Changes to pricing

The Publisher reserves the right to change its pricing. Changes will be notified to Users by email at least thirty (30) days before they take effect. New pricing applies only to the subscription renewal following the notification. A User who does not accept the new pricing may cancel their subscription before renewal without penalty.

Lysible offers a free trial period of thirty (30) calendar days from the creation of the account. During this period, the User has access to all of the features of the Performance plan, regardless of the plan subsequently subscribed to.
Signing up for the trial period does not require entering a payment method.

At the end of the trial period:
• If the User subscribes to a paid plan (Analyst, Performance or Enterprise): the subscription begins and billing starts.
• If the User does not subscribe to a paid plan: the account automatically switches to the free Explorer plan, with the associated limitations and the obligation to display the Lysible Badge.

No data is deleted when switching to the Explorer plan. The User retains access to their data within the limits of the free plan’s features.

Payment terms

Payment is made exclusively by payment card (Visa, Mastercard, American Express) via the secure payment platform Stripe, Inc., PCI-DSS Level 1 certified.
Lysible never collects, stores or has access to card numbers, expiration dates or security codes. This information is processed directly and exclusively by Stripe.


Billing

Monthly subscriptions are billed on the same day each month (the anniversary date of the subscription). Annual subscriptions are billed in a single installment on the subscription date.
Invoices are issued in euros (€) excluding tax, with VAT at the applicable rate (currently 20%) added. They are available in the Platform’s client area and sent by email in PDF format.
Invoices show the Publisher’s VAT number (FR 39 838 224 442) and, where applicable, that of the Client.


Payment default

In the event that an automatic payment fails, Lysible sends a notification to the User by email. The User has seven (7) days to remedy the payment by updating their payment information in their client area.
After this period, access to the paid plan’s features is suspended (downgrade to the Explorer plan) until the payment is remedied. The User’s data is retained for thirty (30) days after suspension.
In accordance with article L.441-10 of the French Commercial Code, any sum not paid by its due date automatically incurs, without prior formal notice:
• Late payment penalties at a rate of three (3) times the applicable statutory interest rate.
• A fixed collection fee of forty (40) euros (article D.441-5 of the French Commercial Code).

Lysible is intended for professionals (B2B). In accordance with article L.221-3 of the French Consumer Code, the right of withdrawal set out in articles L.221-18 et seq. does not apply to contracts entered into between professionals.
As a subsidiary matter, and in the event that a consumer were to access the service, in accordance with article L.221-28, 13° of the French Consumer Code, the right of withdrawal cannot be exercised for contracts for the supply of digital content not provided on a physical medium, the performance of which has begun with the consumer’s prior express agreement and express waiver of their right of withdrawal.
The free thirty (30) day trial period allows any User to test the service without financial commitment.

Term

The subscription is entered into for the term chosen by the User (one month or one year) from the date of subscription to the paid plan.


Renewal

The subscription is automatically renewed for a period identical to the initial period, unless terminated by either party before the renewal date.
A reminder email is sent to the User seven (7) days before each renewal.


Termination by the User

The User may cancel their subscription at any time:
• From their account settings on the Platform.
• By email at contact@lysible.com.

Termination takes effect at the end of the current subscription period (month or year). The User retains access to their plan’s features until that date. No pro rata refund is made. After the end of the paid period, the account automatically switches to the free Explorer plan (with the Badge obligation).


Termination by the Publisher

The Publisher may suspend or terminate the User’s access in the following cases:
• Breach of the obligations under these Terms, following a formal notice sent by email that has remained without effect for fifteen (15) days.
• In the event of a serious breach (attempted intrusion, fraudulent use, harm to the systems, persistent non-payment): immediate suspension without notice, followed by a reasoned notification within 48 hours.


Consequences of termination

In the event of account deletion (at the User’s request or by the Publisher), Client Data is deleted within thirty (30) days, subject to legal retention obligations. The User may request an export of their data in CSV or JSON format before deletion.

In accordance with articles L.224-25-12 et seq. of the French Consumer Code applicable to digital content and services, the Publisher warrants the conformity of the service with the contract throughout the entire period during which the service is provided.
In the event that a lack of conformity is found during the period the service is provided, the User may require the service to be brought into conformity. If bringing the service into conformity is impossible, or does not occur within a reasonable time and without major inconvenience to the User, the User may:
• Obtain a proportionate reduction in price.
• Terminate the contract and obtain a refund of the sums paid for the remaining period.

The Publisher cannot be held liable for any failure to perform, or delay in performing, its obligations in the event of force majeure within the meaning of article 1218 of the French Civil Code.
Cases of force majeure notably include: natural disaster, pandemic, war, act of terrorism, general strike, widespread failure of the Internet or of the electricity supply, cyberattack of exceptional scale, a governmental or regulatory decision making it impossible to provide the service, and any substantial change to, suspension of, or removal of the Google APIs (Analytics, Search Console, Ads, Gemini).
In the event of force majeure lasting more than thirty (30) consecutive days, either party may terminate the contract automatically by written notice, without compensation. The User will be reimbursed on a pro rata basis for the unused period.

17.1 Governing law

These Terms are governed by French law, excluding its conflict-of-law rules.


17.2 Amicable resolution

In the event of a dispute relating to the interpretation or performance of these Terms, the parties undertake to seek an amicable solution before taking any legal action. The party acting first will send a written complaint to the other party by email with acknowledgment of receipt. The parties have thirty (30) days to reach an agreement.


17.3 Competent jurisdiction

Failing amicable resolution, any dispute between professionals will be submitted to the exclusive jurisdiction of the Commercial Court of Paris.
For disputes involving a consumer (where applicable), the consumer may bring proceedings, at their choice, before the court of their place of residence or that of the Publisher’s registered office, in accordance with articles R.631-3 et seq. of the French Consumer Code.

Entire agreement

These Terms, the Privacy Policy and the Legal Notice constitute the entire agreement between the User and the Publisher, and supersede any prior proposal, undertaking or agreement, whether oral or written, relating to the same subject matter.


Severability

If any provision of these Terms is declared null or unenforceable by a competent court, such nullity will not affect the validity of the other provisions, which will remain fully applicable. The invalid provision will be replaced by a valid provision that comes as close as possible to the parties’ original intent.


Waiver

The fact that the Publisher does not invoke a provision of these Terms at a given time cannot be interpreted as a waiver of the right to invoke it at a later date.


Assignment

The User may not assign their rights and obligations under these Terms without the Publisher’s prior written consent. The Publisher may freely assign the contract to a third party, subject to informing the User.


Changes to these Terms

The Publisher reserves the right to amend these Terms. Any change will be notified to Users by email and by notification within the application at least thirty (30) days before it takes effect.
A User who does not accept the changes may cancel their subscription before they take effect. Continued use of the Platform after the changes take effect constitutes acceptance of the new Terms.


Language

These Terms are drafted in French. In the event of translation, only the French version shall prevail.